S2E3: Understanding the Stages of Change

summary
The conversation is about the Kubler-Ross Curve applied to business change. The speaker explains how the curve describes the stages people go through when facing changes in their personal and professional lives. The curve consists of denial, resistance, exploration, and commitment. The speaker emphasizes the importance of understanding where individuals are on the curve when managing a big change. They also discuss how to help people move through the curve by informing, reassuring, guiding, coaching, and celebrating their progress. The speaker highlights the need to give people time to adapt to change and the importance of considering multiple changes that may overlap.

Takeaways
The Kubler-Ross Curve can be applied to business change and describes the stages people go through when facing any change in their personal and professional lives.
Understanding where individuals are on the curve is important when managing a big change.
To help people move through the curve, it is important to inform, align, reassure, guide, coach, support, and celebrate their progress.
Change takes time, and it is important to give people time to adapt without going into full depression.
Consider multiple changes that may overlap and interact with each other.